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Standards of Practice

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  1. Standard 1: Family Centered Approaches
    3 Topics
  2. Standard 2: Family Support, Education and Referrals
    6 Topics
  3. Standard 3: Encourage Family Connection through Child-Led Play
    4 Topics
  4. Standard 4: Cultural Competency and Cultural Safety
    5 Topics
  5. Standard 5: Professional and Ethical Conduct
    5 Topics
  6. Standard 6: Early Learning and Play-Based Programming
    3 Topics
  7. Standard 7: Evaluation & Quality Improvement
    4 Topics
  8. Standard 8: Design, Function, Safety and Hygiene of Physical Environment
    7 Topics
  9. Standard 9: Partnerships and Collaboration
    5 Topics
  10. Standard 10: Governance
    4 Topics
  11. Standard 11: Planning, Administration and Information Management
    5 Topics
  12. Standard 12: Finance and Risk Management
    5 Topics
  13. Standard 13: Human Resources
    5 Topics
Lesson 7, Topic 1
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7.1 Evaluating Effectiveness & Quality

John May 11, 2020
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FRP collects and analyzes information related to FRP participation and quality.

Benchmark Quality Indicators

  • FRP tracks activities, participants, and service utilization.
  • FRP regularly seeks feedback regarding quality of the FRP through a participant evaluation.
  • Participant feedback informs future planning.
  • FRP uses a sign-in sheet for activities.
  • FRP may seek feedback from other service providers to gather feedback on program quality.

Innovation and Promising Practices

  • FRP invites and records feedback regarding program quality from families and other stakeholders, using surveys, focus groups, and/or interviews.
  • FRP tracks,  analyzes, and makes changes based on activities (including # of hours of service), participants needs, service utilization, and quality in relation to its goals, objectives, community needs and contract/grant participation targets.
  • FRP uses, and staff are trained and responsible for maintaining, a database system to generate an analysis of demographics and participation.
  • Staff may use a provincial or national survey or other data collection program on an annual or bi-annual basis.
  • FRP conducts an annual program review meeting involving staff members at all levels reflecting on results and identifying relevant program modifications.
  • Staff members at all levels are familiar with the process of implementing a program quality assessment tool.