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Standards of Practice
Standard 1: Family Centered Approaches3 Topics
Standard 2: Family Support, Education and Referrals6 Topics
Standard 3: Encourage Family Connection through Child-Led Play4 Topics
Standard 4: Cultural Competency and Cultural Safety5 Topics
Standard 5: Professional and Ethical Conduct5 Topics
Standard 6: Early Learning and Play-Based Programming3 Topics
Standard 7: Evaluation & Quality Improvement4 Topics
Standard 8: Design, Function, Safety and Hygiene of Physical Environment7 Topics
Standard 9: Partnerships and Collaboration5 Topics
Standard 10: Governance4 Topics
Standard 11: Planning, Administration and Information Management5 Topics
Standard 12: Finance and Risk Management5 Topics
Standard 13: Human Resources5 Topics
Lesson 2, Topic 4
2.4 Community Navigation, Informal Networks, and Supported Referrals
FRP provides information on community supports for families and encourages and supports families to develop informal networks.
Benchmark Quality Indicators
- FRP has information on where families can access additional services and supports that meet child and families’ basic needs, including those that support the development of life skills, child health and development, parenting, etc.
- Staff network with other community support programs as time allows.
- Families are encouraged to share information about other resources that they have found.
- FRP staff strive to help families/participants identify, develop and expand their informal networks.
- Staff encourages introductions and an orientation for newcomers.
- Social connections are promoted amongst participants and take place in other locations in the community.
- FRP staff take the lead in directly assisting families in connecting with other services.
Innovation and Promising Practices
- FRP staff are competent in making supported referrals to other services with the family’s permission.
- Agency’s service delivery includes a range of community services and supports (e.g., food and nutrition, financial assistance, health and mental health services, etc.).
- FRP has a formal process to document referrals sent.
- FRP conducts workshops with other service providers.
- FRP provides families with an orientation on other FRPs and services within the community.
- FRP has a process to connect families to additional informal networks by some/all of the following:
- Volunteer parent mentors, to help families feel welcomed and connected into the FRP environment
- Community maps, and/or orientation
- Opportunities for participants to meet outside of the FRP