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Standards of Practice

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  1. Standard 1: Family Centered Approaches
    3 Topics
  2. Standard 2: Family Support, Education and Referrals
    6 Topics
  3. Standard 3: Encourage Family Connection through Child-Led Play
    4 Topics
  4. Standard 4: Cultural Competency and Cultural Safety
    5 Topics
  5. Standard 5: Professional and Ethical Conduct
    5 Topics
  6. Standard 6: Early Learning and Play-Based Programming
    3 Topics
  7. Standard 7: Evaluation & Quality Improvement
    4 Topics
  8. Standard 8: Design, Function, Safety and Hygiene of Physical Environment
    7 Topics
  9. Standard 9: Partnerships and Collaboration
    5 Topics
  10. Standard 10: Governance
    4 Topics
  11. Standard 11: Planning, Administration and Information Management
    5 Topics
  12. Standard 12: Finance and Risk Management
    5 Topics
  13. Standard 13: Human Resources
    5 Topics
Lesson 1, Topic 2
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1.2 Positive Approaches & Interactions

John May 11, 2020
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Description

FRP staff use positive approaches and interactions to guide group and individual behaviour.

Benchmark Quality Indicators

  • FRP has participant guidelines that promote positive approaches and interactions posted in the facility.
  • Staff ensure confidentiality and encourage group agreements.
  • Staff recognize that listening to a frustrated parent is often more important than giving advice.
  • Staff has a clear understanding of how to provide support while maintaining a professional relationship with parents.
  • Staff welcomes each new arrival whenever possible.
  • Agency has positive discipline guidelines for parents posted on a large sign in the facility. Examples of content:
    • corporal punishment;
    • interventions that involve withholding nutrition or hydration, or that inflict physical or psychological pain;
    • isolation;
    • ignoring the child;
    • group punishment for individual behaviour;
    • labelling a child ‘good’ or ‘bad’;
    • the use of demeaning, shaming or degrading language or activities;
    • punitive overuse of time outs.

Innovation and Promising Practices

  • FRP has a Discipline Policy.
  • FRP has a participant agreement outlining respectful interactions with families.
  • FRP goes over group etiquette regularly and/or posts guidelines in the facility.
  • FRP has a clear descriptive outline on recognizing professional levels of support, how to maintain professional relationships, and a policy on how to  document unique strengths and needs of each family.